Frequently Asked Questions

Explore some of the most frequently asked questions—and their answers—to gain a better understanding of who Tamr is, what we do, what we offer, and how we help solve data quality challenges.

About Tamr

Get to know who we are, what drives us, and why organizations choose Tamr for their data mastering needs.

What is Tamr's mission and vision?

At Tamr, we believe that effective decision-making and business operations require high-quality, trustworthy data.

Our mission is to disrupt the market with the world’s first and only AI-native MDM solution that connects and unifies data across sources and continuously produces the clean, accurate, and enriched data companies need to power their business.

And our vision is a world where everyone has the best data, everywhere, all the time.

What does it mean that Tamr is AI-native?

Tamr is AI-native because AI has been built into the core of the platform from the start, not bolted on like traditional, legacy MDM solution providers have done. Unlike traditional MDM solutions that rely on static rules and manual processes, Tamr leverages AI for core functions like entity resolution, schema mapping, real-time search, and data enrichment. This AI-centric approach delivers faster, more scalable, and more accurate data mastering to enable better business outcomes with less effort.

Is Tamr a cloud-based platform?

Yes. Tamr is a cloud-native, SaaS platform that is compatible with all major cloud providers, including AWS, Google Cloud, and Azure. It can also integrate with on-premises systems as needed, supporting hybrid data environments and flexible deployment strategies.

Who are Tamr's founders?

Founded in 2013, Tamr is based on Turing Award winner Mike Stonebraker’s research at MIT’s Computer Science and AI Lab. Driven by a shared vision, Dr. Stonebraker, Andy Palmer, Daniel Bruckner, and Alex Pagan embarked on a mission to empower companies to unify and master the vast and ever-evolving landscape of highly-diverse data.

How much funding has Tamr raised?

Since Tamr's founding, the company has raised roughly $100M from top-tier institutional investors such as Google Ventures and NEA, and strategic investors such as Alteryx and Samsung Ventures.

Who are Tamr's typical customers?

Tamr serves businesses and organizations across industries like financial services, insurance, technology, manufacturing, life sciences, healthcare, retail, and higher education. Typical users include data and analytics teams and business operations professionals who need trusted, high-quality data to power strategic initiatives like customer 360, supplier management, and AI programs. View customer stories

Where are your customers located?

Tamr has a global presence with the majority of customers located in North America and EMEA.

Is Tamr ranked by Gartner?

Gartner has featured Tamr in its industry research multiple times, including, most recently, in their MDM Market Guide. There is no current Gartner MDM Magic Quadrant report. Tamr has strong customer ratings on Gartner Peer Insights and G2.

Back to top

What We Do

Learn how Tamr helps businesses turn messy, siloed data into clean, connected, and actionable golden records.

What does Tamr do?

Tamr is an AI-native master data management (MDM) platform that helps organizations unify and curate data from across disparate systems and sources using AI. Tamr specializes in resolving duplicate, inconsistent, or incomplete records to create clean, accurate, enriched, and trustworthy datasets, making data ready for analytics, AI, and operational use.

What types of data problems does Tamr solve?

Tamr focuses on solving data quality problems like duplicate records, fragmented customer or supplier views, inconsistent naming conventions, and disconnected datasets across systems. It enables entity resolution, data enrichment, and the creation of golden records at scale—all with continuous improvement via human-in-the-loop feedback. Tamr overview

How does Tamr improve data quality?

Tamr uses AI and machine learning to identify and resolve duplicate and inconsistent records across sources, creating a single, trusted "golden record." Additionally, Tamr standardizes and validates data formats, fills in missing values through its enrichment capabilities, and corrects inconsistencies, ensuring data is accurate, consistent, and complete.

How is Tamr different from traditional MDM solutions?

Tamr provides the only AI-native master data management (MDM) solution that delivers high-quality, trusted data in days or weeks (rather than months or years), with greater accuracy and a lower total cost of ownership (TCO). Unlike traditional MDM systems that rely heavily on rules and rigid data models, Tamr uses a machine learning-first approach. As a result, when compared to alternative solutions, Tamr scales more easily, is more efficient, requires minimal manual effort, adapts better to new data sources, and is designed to be agile in modern cloud and hybrid environments. View comparison

Can Tamr bring together data siloed across sources?

Yes, this is a core capability. Tamr's domain-oriented data products are purposefully built to connect data across sources, clean and improve its quality, enrich it, and connect it back to analytical and operational systems.

What data entities does Tamr focus on?

Tamr specializes in mastering company data (e.g., customers, prospects, suppliers, healthcare organizations, distributors, etc.) and people data (e.g., consumers, contacts, healthcare providers, students, employees, etc.).

How much data can Tamr master?

Tamr handles datasets of any size, including companies mastering just 50,000 records and companies mastering hundreds of millions to billions of records.

How do I know Tamr is reliable and accurate for matching?

Tamr's unique approach to matching uses patented machine learning models developed by our data scientists and machine learning engineers. We have tested and trained our AI models for performance and accuracy using hundreds of diverse data sources. We only release models that have been proven to deliver a very high accuracy level in testing (often 95%+).

How can I access Tamr's matching logic for compliance reasons? Or is it a "black box?"

Explainability was a key criteria for us when developing our machine learning algorithms. The models themselves are very human-readable, and Tamr also provides uniformity metrics to identify the records for curator review (the ones with the least similarity). These metrics can also be used to understand why Tamr makes match decisions. Finally, Tamr enables users to provide override rules to ensure that specific business logic is always applied. For example, if you have a trusted identifier within an existing data source, Tamr can use that identifier as a rule to always match those records.

My team can build a matching algorithm in just a couple of months. Why do I need Tamr?

For over a decade, Tamr has invested significantly in refining our algorithms to perform optimally and at scale, and to accurately match records with diverse characteristics. And this is just a small part of the value Tamr provides. We also deliver the infrastructure to manage the end-to-end process, the data quality and enrichment services to perform data testing and feature extraction, and the curation interface to manually fix edge cases. As a result, you can manage your data as a product—and not just complete a one-time project that's difficult to scale or sustain.

How is Tamr's duplicate identification more accurate than other vendors?

First, Tamr provides data quality services out-of-the-box to clean raw source data and extract key attributes, using external reference data where possible, so that matching models are fed with the best information possible. Next, for company data, the solution matches raw source data to a corpus of 500M+ company records. This approach enables us to incorporate aspects like subsidiary/parent relationships into the matching process, allowing us to connect records that may appear very different on the surface (such as Instagram vs. Meta). Then, Tamr applies clustering models to match the records. Finally, we’ve spent 10+ years developing an AI-based platform that uses all of the attributes available within records to make match decisions. We can also compare those records using a broad range of similarity measures, including factoring in the overall uniqueness of a value, to deliver the best results for unique data types. This contrasts with other solutions, which typically have a single, rigid approach or require people to hand-code the matching logic.

Do I need data science or engineering teams to use Tamr?

No, not at all. Business users and data analysts can easily use Tamr with our intuitive, user-friendly UI. No coding or machine learning background is needed.

Back to top

Solutions & Industries

Discover how Tamr delivers real business impact for organizations across a variety of industries and with different needs.

What types of problems can Tamr help solve?

Tamr helps you clean, connect, and unify your data, whether it’s customer, supplier, or healthcare provider data. Common use cases include customer 360, supplier management, CRM and ERP consolidation, M&A data cleanup, and analytics enablement.

What industries do you support?

Most of Tamr's data products are industry-agnostic and can be used for a variety of use cases and across industries, including financial services, insurance, technology, manufacturing, life sciences, healthcare, retail, and higher education. For healthcare, we have built specific data products (Healthcare Organizations and Healthcare Providers) to meet industry-specific data needs.

How do healthcare organizations and clinician staffing solution providers use Tamr?

Companies in the healthcare industry use Tamr and our Healthcare Organizations and Healthcare Providers data products to master provider and organization data, improve referential integrity across systems, and support better matching and analytics. Tamr is often used to deduplicate, standardize, and enrich provider rosters to improve provider search, claims accuracy, and compliance.

Do you support financial services and insurance use cases?

Yes. Financial institutions and insurance companies use Tamr for customer onboarding, Know Your Customer (KYC) compliance and cleanup, AML and risk reporting, and building golden customer or counterparty records. Tamr has also worked with global banks and asset managers to unify complex client hierarchies and support post-trade compliance.

How can Tamr help retailers?

Tamr helps retailers unify consumer and supplier data to support personalization, optimize supply chains, and enable omnichannel analytics. We help resolve duplicate customer records across platforms so you can build accurate profiles and deliver more relevant offers, loyalty incentives, and communications. Tamr also integrates with ecommerce platforms and CDPs to enable trustworthy identity resolution and unified customer profiles.

What about technology and manufacturing use cases?

Tamr is often used for to create B2B customer 360 views across systems, improve customer analytics, streamline supplier master data, and consolidate sourcing information post-M&A.

Do you work with small businesses, start-ups, and nonprofits?

Yes. Tamr has packages available for companies and organizations of all sizes based on business requirements. Schedule a custom demo with the team to discuss your project, and we'll assess if Tamr can support your goals.

Can you work with the Public Sector? (a.k.a. FedRAMP)

At this time, Tamr is not FedRAMP compliant and does not support public sector deployments requiring that certification.

Back to top

Platform Features

Explore some of Tamr's key platform capabilities and what makes the solution so powerful and valuable.

What is a Tamr data product?

A data product from Tamr is a pre-configured, packaged application for a specific entity type/domain that utilizes our AI-native MDM platform capabilities to deliver the best version of your enterprise data to all consumption endpoints.

What type of data can Tamr connect to?

Tamr can connect to data from S3, GCS, ADLS2, Snowflake, and BigQuery. See full list

What APIs does Tamr provide?

Tamr supports a wide range of API endpoints, including real-time APIs, and the list keeps growing. Check out our documentation for the most up-to-date list. See a full list of API endpoints

Does Tamr support any notifications within the product?

Yes. Notifications is a platform feature that is included for all customers. Those using Tamr's real-time APIs get maximum value from this feature.

Does Tamr have data lineage capabilities?

Yes. Tamr supports data lineage by keeping a detailed history of every change to a record, including all user actions. This audit trail provides a comprehensive view of how the data evolved, bolstering trust and ensuring compliance.

Does Tamr support governance use cases?

Yes. Tamr supports data governance by enabling data mastering, improving data quality, and providing transparency through data lineage and stewardship workflows. It helps organizations unify and clean data across silos, supports regulatory compliance, and allows for secure, auditable data processes.

Does Tamr have any classification capabilities?

No. Tamr does not have classification capabilities.

Is Tamr an ETL tool?

No. Tamr is not an ETL tool.

Does Tamr provide an API approach or a low-latency batch process?

Tamr offers both.

Are professional services required to support your product?

No. Tamr does not require professional services. Our onboarding and implementation process is quick and straightforward. However, we can collaborate with our customers' preferred consulting and integration services providers.

Back to top

Pricing

Learn more about Tamr's pricing and what is included in a subscription.

How is Tamr priced?

Tamr is purchased on a software subscription basis that includes a fee for the platform and at least one (1) data product PLUS a volume-based consumption fee, which is calculated based on the output number of Tamr IDs (golden records). How to buy

Is the number of Tamr IDs calculated based on input or output volume of records?

Tamr assigns a Tamr ID to every unique entity/record. We calculate the number of Tamr IDs based on the output level of mastered entities/records. For example, if you have three records that we match down into one unique record, that would use one Tamr ID.

Can I buy more Tamr IDs later?

Yes. Customers may add capacity for additional Tamr IDs to an existing contract at any time.

How many seats do I get with a Tamr subscription?

Tamr offers a workspace model and does not set a limit on the number of users.

Is support included with a Tamr subscription?

Yes. Onboarding, training, and standard customer support are included.

Can I purchase third-party data enrichment from Tamr?

We partner with market-leading data providers to build and maintain a vast corpus of 500M+ of referential B2B data to verify and optionally enrich your company records out-of-the-box. If you'd like to enrich your data further from third-party sources, you would need to purchase/license that data separately from the data provider, and Tamr will help you connect that enrichment source at no additional cost.

Is Tamr available for purchase through a marketplace?

You can purchase Tamr directly or purchase a subscription through the GCP, AWS, or Azure marketplaces.

Can I try Tamr before I buy it?

Yes. We offer a free data assessment and even guided proof-of-concept (POC) projects so you can validate the value with your own data before committing long term.

Back to top

Support & Training

From onboarding to ongoing help, explore how we support your team every step of the way.

How do new users get started?

Tamr's workshop-based onboarding program helps you quickly realize value from the Tamr solution and data products. You can also take our online training to familiarize yourself with Tamr features and processes.

How long does onboarding take?

Onboarding typically lasts about four weeks, with one or two workshops per week.

Does Tamr offer customer support?

Yes. Tamr is available 24/7 to help you solve any issues. Submit your issues to help@tamr.com, and a support agent will reach out to assist you. Tamr Support

Is there on-demand training?

Yes. Tamr provides on-demand training on product features and best practices.

How can I check system availability?

The best way to check system availability is to visit and subscribe to our status page.

What resources do you provide to developers?

Tamr offers extensive documentation that provides usage guidelines for the Tamr Cloud APIs, specifications for the method calls and responses, and example calls available in multiple languages.

Do you offer live training?

Yes. Tamr's onboarding package includes several hands-on product workshops with an onboarding specialist to help you get up and running as quickly as possible.

Where can I see recent product changes?

Tamr regularly posts What's New announcements with the latest changes. We also provide a changelog for each API. And we post product enhancement information and 1-minute videos to the Tamr Blog under Product Updates.

Do you provide notice for maintenance?

Yes. Tamr provides notice for planned system maintenance, both in-app and through our status page.

Back to top

Security

Understand how Tamr safeguards your data with enterprise-grade security and compliance measures.

Where is Tamr and customer data hosted?

Tamr is hosted on Google Cloud Platform (GCP). All data is stored in highly secure, SOC 2–compliant environments with encryption both in transit (using TLS 1.2 or higher) and at rest (using AES-256). We follow encryption best practices aligned with industry standards.

How do you keep my data secure?

Our commitment to data privacy and security is embedded in every part of our business. Refer to our Trust Portal to learn about our security posture and request access to our security documentation.

Are you SOC 2-compliant?

Yes. Our commitment to data privacy and security is embedded in every part of our business. We conduct annual SOC 2 Type II audits and maintain a continuous compliance program. Visit our Trust Portal to download our SOC 2 reports and other security documentation.

How does Tamr guard against threats?

Tamr engages third-party security firms for regular penetration testing. We also conduct internal vulnerability assessments on an ongoing basis. Tamr also uses a combination of automated threat detection and centralized logging tools to monitor and respond to threats.

Do you support SSO or MFA for secure user login?

Yes. Tamr supports SSO via SAML and multi-factor authentication.

Does your AI learn from our data?

No. We do not use customer data to train our models. Tamr has implemented and complies with best industry policies, procedures, and practices for the ethical and responsible use of artificial intelligence in the conduct of its business.

Is Tamr GDPR-compliant?

Please refer to our Security Portal to see all the current certifications. We also offer standard data protection terms as part of our agreements and can review and sign customer-provided DPAs to meet their specific GDPR and other regulatory requirements. Lastly, with Tamr, companies around the world help ensure they are GDPR-compliant with the customer data they handle.

Is Tamr HIPAA-compliant?

Tamr is not HIPAA-compliant, but we can work with PHI under proper agreements. More information can be found at the Tamr Security Portal.

Can we restrict access to specific data or workflows?

Yes. Tamr supports granular role-based access controls (RBAC), so you can configure exactly who can see or modify specific datasets, projects, or APIs.

What happens to our data if we stop using Tamr?

We will delete the customer's data from our systems within 30 days of offboarding. Additionally, it may take up to 14 days for data to be deleted from our backup.

Back to top